Warranty Policy
Warranty Policy
Welcome to RCK STORE.
We are committed to offering quality products and transparent warranty support. Warranty coverage varies depending on the product, brand, and manufacturer.
Please refer to the warranty information provided on each individual product page before making a purchase.
Warranty Coverage
Warranty availability depends on the specific product.
Some products may include:
- Manufacturer Warranty
- Seller Warranty
- Replacement Warranty
- Repair Warranty
Warranty periods may vary, including:
- No Warranty
- 3 Months
- 6 Months
- 12 Months (1 Year)
- Or any other warranty period specified on the product page.
Product Warranty Information
Every product page clearly mentions:
- Warranty Availability
- Warranty Type
- Warranty Period
- Warranty Terms (if applicable)
If no warranty is mentioned on a product page, the product should be considered without warranty.
What Is Covered
Warranty generally covers manufacturing defects or functional issues that occur during normal use and within the applicable warranty period.
Coverage depends on the warranty terms of the individual product.
What Is Not Covered
Warranty does not cover:
- Physical damage
- Accidental damage
- Water or liquid damage
- Fire or electrical damage caused by misuse
- Improper installation
- Unauthorized repairs or modifications
- Normal wear and tear
- Damage caused by incorrect usage
Warranty Claim Process
To request warranty support, please provide:
- Order Number
- Product Name
- Description of the issue
- Clear photos or videos showing the problem
Additional information may be requested depending on the product and warranty type.
Warranty Resolution
After inspection, the product may be:
- Repaired
- Replaced
- Sent to the manufacturer/service centre
- Covered under manufacturer warranty
- Or determined to be outside warranty coverage
The resolution depends on the warranty terms applicable to that product.
Shipping for Warranty Claims
Customers may be responsible for shipping the product to the designated service location unless otherwise specified.
If the warranty claim is approved, we will guide you through the next steps.
Contact Us
For warranty assistance, please contact our customer support through WhatsApp or the Contact Us page on rckstore.in.
Thank you for choosing RCK STORE.
Trusted for Every Choice.