Frequently Asked Questions (FAQ)
Frequently Asked Questions
Welcome to the RCK STORE FAQ page. Here are answers to some of the most common questions about shopping with us.
1. Do you deliver across India?
Yes. We offer Pan India Delivery to most serviceable PIN codes across India.
2. How long does delivery take?
Estimated delivery time:
• Tamil Nadu: 2–4 Business Days
• South India: 3–5 Business Days
• Rest of India: 4–7 Business Days
Delivery times may vary depending on your location and courier service.
3. Do all products come with a warranty?
No.
Warranty varies by product.
Some products include:
- Manufacturer Warranty
- Seller Warranty
- Repair Warranty
- Replacement Warranty
Some products may not include any warranty.
Please check the warranty information on each product page before purchasing.
4. How do I claim warranty?
Contact our customer support with:
- Order Number
- Product Name
- Description of the issue
- Photos or videos (if applicable)
Our team will guide you through the warranty process.
5. Do you accept returns?
Please refer to our Return & Replacement Policy for complete details.
6. How can I track my order?
Tracking information will be shared after your order has been dispatched.
7. Are all products genuine?
We carefully source and inspect our products before dispatch to maintain quality standards.
8. What payment methods do you accept?
Available payment methods will be shown during checkout and may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
(Include Cash on Delivery only if you actually offer it.)
9. Can I cancel my order?
Orders may be cancelled before dispatch. Once shipped, cancellation may not be possible.
10. How can I contact RCK STORE?
You can contact us through:
- Phone
- Contact Us page on rckstore.in
Thank you for choosing RCK STORE.
Trusted for Every Choice.